Responsibly
yours!
Hello, I’m Alex, a traveler by heart, a storyteller by choice.
This time, my journey brought me to Thessaloniki, to a place that blends timeless elegance with a strong sense of responsibility, Makedonia Palace.
As I walked through its halls, spoke with its people, and experienced its rhythm, I discovered more than hospitality.
I discovered how a hotel can care, not just for its guests, but for the planet, its people, and the future.
Follow me, and let’s see what ESG is all about, and how Makedonia Palace is making a difference.
I often come across – and I’m sure you do as well – the term ESG.
But do we really know what it means?
And more importantly, do we know its actual relevance to our lives?
ESG (Environmental, Social, and Governance) actions are all those practices that aim for the best possible outcome for people and the environment. From the proper use of natural resources to social equity, they relate to the commitment we make today for our tomorrow.
They are about life itself.
And more importantly, do we know its actual relevance to our lives?
ESG (Environmental, Social, and Governance) actions are all those practices that aim for the best possible outcome for people and the environment. From the proper use of natural resources to social equity, they relate to the commitment we make today for our tomorrow.
They are about life itself.
Responsible
hospitality
From all of us, for all of you. In every way!
Access to the experience
Just because I move comfortably in a space doesn’t automatically make it a given for everyone. At Makedonia Palace Hotel, every person with mobility issues has equal access to Thessaloniki’s top accommodation destination. There are rooms specially designed for wheelchair users, with curb bars in the bathrooms and roll-in showers. Also, all communal areas include ramps and lifts where required.
Safety first!
Makedonia Palace Hotel is committed to meeting the highest standards and ensuring you have a carefree and safe stay. I have been everywhere to check this, and the result is impressive: strict cleaning protocols, regular disinfection of common areas, and continuous training of its staff. It is clearly responsible!
Business ethics
Business development can take many paths. Makedonia Palace chooses the one that combines credibility, trust, and ethics: the strict supervision and guidance of our Board of Directors in matters of transparency, ethical conduct, risk management, and accountability. Thanks to that, we are on the right track!
For Makedonia Palace, Risk is just a board game
As much as I like board games, proper planning is not a game. Even when everything doesn’t go as planned, considering that possibility should be part of the overall design. Proper risk management means a detailed assessment of all possible risks—environmental, social, or managerial—for the safety of visitors, employees, and the local community.
Thessaloniki at its best!
The city that always fascinates me as I explore it. I am glad that Makedonia Palace is a proud ambassador of its rich cultural and historical heritage – and it proves it! From guided tours to sightseeing and cultural monuments to culinary events with traditional dishes made from local ingredients, it gives every stay the character of an authentic experience, always consistent with Thessaloniki’s identity!
More, bigger, better!
Makedonia Palace is constantly improving. It develops strategies that include planning, analysis, and execution, combining economic and sustainable development. Let’s take a look at them together!
Personnel
Human rights – Equal opportunities – Respect for diversity
At Makedonia Palace, everything that concerns its people is treated as it should be: personally. By offering equal opportunities, showing respect, and embracing diversity. Without discrimination of gender, age, sexual orientation, or religious preferences. A workplace that’s a mosaic of personalities, experiences, and talents!
Doing what is humanly possible
A company’s success story is a synthesis of many small successes: good relations between staff and management, constant, open communication, employee participation in decision-making, and practical recognition of their efforts.
In addition, it supports the city’s job market, prioritizing local recruitment while investing in training and development programs that correspond to the needs of a destination like ours.
Environment
Makedonia Palace’s priority is choosing suppliers who share its commitment to sustainability and adhere to high environmental and ethical standards. It also chooses alternatives and “green” practices whenever possible, ensuring they meet its high standards.
‘Yes’ to consumption, ‘no’ to waste
For Makedonia Palace, meaningful action for sustainability is only possible with responsible management of two essential resources: water and energy. It consistently meets its goal through proper use and the adoption of innovative solutions. Moreover, it also inspires similar practices—to you and me!
What is thrown away does not automatically disappear!
It has to find its way through proper management. That is why Makedonia Palace applies practices such as recycling programs, reducing single-use plastics, and minimizing food waste. We don’t waste any opportunity to do more about the environment!
